Cancellation and Refund

Cancellation Policy

Order Cancellation Request: You may cancel your order within 24 hours of purchase. Please contact us at [email/contact information] to request a cancellation. Once your order is shipped, cancellation is no longer possible.
Conditions for Cancellation: Cancellations are only accepted before the product is dispatched for delivery. After dispatch, cancellations will not be accepted, and you will need to follow our return policy.
Processing Time for Cancellation: If you cancel within the allowed timeframe, we will process the cancellation within 1-2 business days. Any payment made will be refunded to your original payment method.

Refund Policy

Eligibility for Refunds: Refunds are only applicable under the following conditions:
- The product is damaged, defective, or incorrect upon arrival.
- You received a wrong item or size that differs from what was ordered.
- The item has not been personalized, and the customer opts to return it.
- Order Cancelation has been done within 24 hours of the order placement.
Timeframe for Refunds: All refund requests must be made within 7 days of receiving the product. Requests made after 7 days may not be eligible for a refund.
Return Process: To initiate a return, please contact our customer support team at [email/contact information]. You will be provided with return instructions, including how to return the item to our warehouse.
Condition of Returned Products: Items returned for a refund must be unused, in the original packaging, and in the same condition they were received. Custom or personalized products are non-refundable, unless damaged or defective.
Refund Processing: Once the returned product is received and inspected, the refund will be processed within 5-7 business days. Refunds will be credited to your original payment method, and you will receive an email confirmation.
Shipping Costs: In the event of a return due to product defect or error on our part, we will cover the cost of return shipping. For other returns, the customer is responsible for the return shipping fees.
Non-Refundable Items: Please note that certain items are non-refundable, including:
- Custom-made, personalized, or made-to-order products.
- Sale or clearance items.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Shipping and Delivery

Processing Time

Orders are typically processed within 3–7 business days from the time of purchase. Please note that during peak periods, such as holidays, processing may take a little longer.
Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Methods

We offer a variety of shipping options depending on your location, including standard and expedited shipping.
Shipping costs are calculated at checkout based on the size of your order and your delivery address.
Our shipping partners include trusted carriers such as USPS, UPS, FedEx, and DHL.

Delivery Times

Standard Shipping: Typically takes 5–7 business days for delivery.
Expedited Shipping: Usually arrives within 2–3 business days.
Delivery times may vary depending on the destination and external factors like weather or carrier delays.

International Shipping

We offer international shipping to select countries. Shipping rates and delivery times vary based on the destination.
Customs fees, duties, and taxes may apply upon arrival in your country, and are the responsibility of the customer.

Packaging

All art products are carefully packed with protective materials to ensure they arrive in perfect condition.
For larger items or fragile pieces, we use reinforced packaging to prevent damage during transit.

Tracking Your Order

Once your order ships, you will receive an email with tracking information so you can monitor your package's journey.
You can also track your order directly through the carrier's website using the tracking number provided.

Delivery Issues

If your order is lost, delayed, or damaged during shipping, please contact our customer service team immediately. We’ll work with you to resolve the issue as quickly as possible.

Privacy Policy

Terms and Condition

At Home Makeup Art Decor, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to ensure your information is secure. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit our website:

Contact Information: When you make a purchase, sign up for our newsletter, or contact us for inquiries, we may collect personal details such as your name, email address, phone number, and shipping/billing address.
Payment Information: If you make a purchase, we will collect payment information, including your credit card number, expiration date, and billing address, which is processed securely by third-party payment processors.
Browser type, device information, IP address, pages viewed, time spent on the site, and other data about your usage of our site.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To process orders and deliver products
To provide customer support and respond to inquirie
To comply with legal obligations, resolve disputes, and protect the security and integrity of our website and customers.

3. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include encryption, secure payment processing, and regular security audits. However, no method of data transmission or storage is 100% secure, and we cannot guarantee complete protection.

4. Cookies

Our website uses cookies to improve user experience. A cookie is a small file stored on your device that helps us analyze web traffic or remember your preferences. You can choose to accept or decline cookies through your browser settings. If you decline cookies, some parts of our website may not function properly.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except as described below:

Service Providers: We may share information with trusted third-party service providers who help us with payment processing, shipping, and customer service.
Legal Requirements: We may disclose your information if required by law, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

6. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates.

1. Acceptance of Terms

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy, which governs your use of the Website. If you do not agree to these terms, please do not use the Website.

2. Product Information

We strive to provide accurate and up-to-date information on the products listed on our Website. However, we do not warrant that the descriptions, images, or other content are free from errors, complete, or reliable. All product specifications, prices, and availability are subject to change without notice.

3. Pricing and Payments

Prices are listed in Indian (INR) Currency and are subject to change without prior notice. Payment is due in full at the time of purchase and can be made through the payment methods available on the Website. All payment transactions are processed securely.

4. Order Confirmation

Once you place an order on the Website, you will receive an order confirmation email. This email does not constitute an acceptance of your order. We reserve the right to cancel or refuse any order at our discretion, including but not limited to instances of pricing errors, product unavailability, or fraud detection.

5. Shipping and Delivery

We will make reasonable efforts to ensure timely delivery of your order. Delivery times may vary depending on your location and the availability of the products. Shipping costs will be calculated at checkout based on the delivery address.

Shipping Charges: You will be responsible for paying any applicable shipping fees unless otherwise indicated.
Delays: While we strive to meet estimated delivery times, we are not responsible for any delays caused by factors beyond our control (e.g., weather, shipping carrier delays, customs procedures).

6. Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not happy with the product, you may be eligible to return it under our Return Policy (which is available separately on our Website). Returns and refunds are subject to the conditions specified in the Return Policy.

7. Intellectual Property

All content on the Website, including text, graphics, logos, images, and other materials, are protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, modify, distribute, or otherwise use any of the content on the Website without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, [Website Name] is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website, including but not limited to damages for loss of profits, data, or goodwill.
Our total liability in connection with any product purchased on the Website will not exceed the total amount paid for that product.

9. Third-Party Links

The Website may contain links to third-party websites. We do not control, endorse, or assume any responsibility for the content, privacy practices, or actions of third-party sites. By using these links, you acknowledge that you do so at your own risk.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised Terms will become effective immediately upon posting. It is your responsibility to review these Terms periodically.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

Thank you for choosing us for your home decor needs. We are committed to delivering your art pieces with care and efficiency!